1. SPS Help Center
  2. Frequently Asked Questions

Self-Publishing School's Working Hours & Holiday Schedule

Self-Publishing School's working hours are Monday - Friday, 9am to 5pm Eastern Time

Here are our work hours based on other time zones:

Pacific Time: 6 AM to 2 PM

London UK Time: 2 PM to 10 PM

Sydney AU Time: 12 AM to 8 AM

Holiday Schedule

Please know Self-Publishing School is closed on the following days listed below: 

  • New Years Day
  • Good Friday
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving (and the Friday after Thanksgiving)
  • Christmas Eve Day
  • Christmas Day
  • New Year's Eve

Please know if you submit a Support Ticket on the weekend or on a holiday, our Student Success team will respond to your inquiry on the following business day.

If you submit a Support Ticket outside of normal working hours, our Student Success team will respond to your inquiry as soon as possible the next business day!